This website is owned and managed by Words To Glow Ltd. Established 2014, Words To Glow Ltd is a private limited company who specialise in providing bespoke lighting products for hire throughout the North West of England.
We collect information about you when you register an enquiry with us via our Contact Us page or when you place an order for our products and services. We may also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies (stated below).
We collect information about you including your name, email address and contact telephone number in order to process your order, provide you with relevant information and fulfil our contract of services to you, our customer, as agreed.
We may also use your information in order to improve and customise our service for our clients. If you agree, we may from time to time forward you offers of other products or services. We will not share your information for marketing purposes with outside agencies or third party companies.
In processing the financial aspect of your booking, it is necessary to collate your banking details and forward these onto our third party financial provider accounting service, Xero in order to complete the order.
In order to successfully provide a requested service to you, our client, we rely on a legal basis known as legitimate interest. This processing of information is necessary to perform our obligations under contract to you, the client.
We may also obtain images of our hire products and yourselves for the purpose of promotional activities via our website and social media channels. Consent from our clients will be obtained prior to the use of such images for the purposes of promoting our business activities. You have a right to withdraw consent for their usage at any time (please see below for further details of this).
We will retain the details you provide for a maximum period of 24 months; after which it will be deleted (if no further contract of service remains).
You have the right to request a copy of the information that we hold on file about you. Please note: you also have the right to withdraw your consent for us to hold your details at any time by contacting us via email or by writing to us at the following address.:
Words To Glow Ltd
55 Victoria Crescent, Eccles
Manchester, M30 9AN
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
gtag.js and analytics.js set the following cookies:
|_ga||2 years||used to distinguish users|
|_gid||24 hours||used to distinguish users|
|_gat||1 min||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named |
|AMP_TOKEN||90 days||Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.|
Ga_jas sets the following cookies:
|__utmt||10 mins||Used to throttle request rate|
|__utmc||End of browser session||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the |
|__utmv||2 years from set/update||Used to store visitor-level custom variable data. This cookie is created when a developer uses the |
You can set your browser to not accept cookies and the above websites tell how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Or write to us at: Words To Glow Ltd, 55 Victoria Crescent, Eccles, Manchester, M30 9AN
You also have a right to lodge a complaint with the Information Commissioner’s Office.